Last updated March 04, 2026
Refund Eligibility
We offer a 30-day money-back guarantee from the date of initial subscription. To be eligible for a refund, you must request it within 30 days from the date of your subscription.
Valid Refund Reasons
Valid reasons for refund requests include:
- Technical issues or errors that prevent you from using our product as intended.
- Failure to deliver promised features or functionalities as outlined in our service description.
Refund Process
- To request a refund, please contact our support team via: email to info@telefonautomation.com with the subject line “TeleAuto Refund Request – [Your Company Name]”
- Include your purchase details, a detailed explanation of the issue, and any supporting documentation.
- Our team will review your request within 3 business days and notify you of the approval or rejection of your refund.
Refund Approval
If your refund request is approved, the refund will be processed using the original payment method. Please allow up to 7 business days for the refund to reflect in your account.
Non-Refundable Situations
Refunds will not be granted in the following situations:
- Requests made after the 30-day refund period.
- Failure to provide sufficient information or documentation to support the refund request.
- Violation of our terms of service or acceptable use policy.
Discretionary Refunds
In certain exceptional cases, we may offer a discretionary refund outside of the 30 day period. This decision will be made on a case-by-case basis at our sole discretion.
Modifications to the Refund Policy
We reserve the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on our website.
Contact Us
If you have any questions or concerns about this refund policy, please contact us at info@telefonautomation.com